Replacement Parts Shipping Cost

Replacement Parts Shipping Cost

Regular price$9.90
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  • Tax included. Free shipping on orders $89+
  • 🛍️ 10% OFF ANY TWO ITEMS
  • 🛍️ 15% OFF ANY THREE ITEMS

The shipping fee applies only to replacement parts and does not include the full product.

To request specific parts for replacement, please add a note to your order or email us at wewowood@gmail.com with the details.

Shipping

Dear customer, thank you very much for choosing us. Your order will be shipped within 48 hours, order air transportation. Most countries shipping time is 7-15 business days. (USA, Canada, Australia, New Zealand, Germany, France, UK, Italy, Belgium, Switzerland, Sweden, Singapore, Mexico, Spain, Portugal)

Returns

We support 30 days return policy (within 30 days after you receive your order) and only accept unused, damaged orders.
Learn more...

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Customer Reviews

Overall rating: 4.3 / 5 from 17 reviews.

Customer photo review of Replacement Parts Shipping Cost

J ai beaucoup aimé monté la fabrique à café de rêve les instructions sont simple a suivre

Customer photo review of Replacement Parts Shipping Cost

Nice enjoyable build, thank you.

Customer photo review of Replacement Parts Shipping Cost

The new parts work great, but the clock doesn't. It runs with the upper mechanism upside down, but it stops when approaching right side up level. Oh well. A challenge I'll get fixed - or not. Love the clock when working!

Customer photo review of Replacement Parts Shipping Cost

Replacement parts solved my problem. Thanks for the help.

Customer video review of Replacement Parts Shipping Cost

They really take care of their customers. They are very responsive to any of your needs.

It was great and it now works

I really appreciated the response and support given.

Have not finished it yet

The new parts worked and the whole clock is fully functional now

Wish you would just supply shipping information once product is shipped.

Good

I appreciate getting my replacement part. Not happy that I had to pay 9.45 for a replacement part that was needed for poor manufacturing on your end. I paid over $60 for the model kit then needed to pay more due to factory negligence. Will pay closer attention to who I order from in the future.

I have asked and paid for postage and never received the replacement. I have complained and I only get a reply that it will be sent to be patient. I have been more than patient and wish you would either refund my postage or send me the replacement. Poor customer service.

The parts were what I requested and the time receiving them was reasonable. I am pleased with the parts and response tome

This was a fun but difficult build mostly because of its size. Parts were very tiny.

I had an issue with the ears not working on the clock and I was sent a new clock for an additional $6 to cover the shipping cost. It took a lot of back and forth to get the new clock but I am grateful that they sent a new one.

Thanks

FAQs

Thank you for your choice and support. Your order will be shipped within 48 hours, air freight to most countries is expected to take 7-15 business days.

Returns

We offer a 30-day return policy (30 days from receipt of your order) and only accept unused, undamaged merchandise.

Thank you very much for your choice and support, any 2 items system will automatically 10% discount. Standard shipping $9.9,Free shipping on orders over $89

Don't worry if parts are lost or damaged, we offer free replacement parts service.

Contact Us

All our models are carefully selected, designed and tested many times. The quality is no problem. Considering the difference in hands-on ability of each person, it is inevitable that some problems will occur. Here we share some tips for model assembly

Due to the natural properties of wood, wooden parts are fragile and you need to use proper force to put them together

All wooden model drive parts or modules. Always use sandpaper to sand and wax block to lubricate. Make sure that the drive parts will work properly. This is the key to successfully completing your wooden model.

Stay patient, follow the instruction steps, pay attention to the front and back of the parts and orientation and you're done.

Good luck completing your model!

Thank you again for choosing our models and for your support!

Secure payment

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Customer service

Replacement parts and building process support

International Shipping

Get free shipping on orders of $89